Frequently Asked Questions
Everything you need to know about your Hyperlite gear and orders.
How long does shipping take for high-performance gear?
Standard domestic shipping typically takes 3-5 business days. Express shipping options are available at checkout for athletes who need their equipment before the weekend.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for safety reasons, customized gear or items showing signs of wear cannot be returned.
Does Hyperlite equipment come with a warranty?
Yes, all our professional-grade products come with a 1-year limited warranty against manufacturing defects to ensure you can compete with confidence.
How do I determine the correct size for my gear?
Each product page features a detailed 'Sizing Guide' specific to that category. We recommend measuring according to our instructions to ensure optimal performance and safety.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery every step of the way.